Glen Oaks Village Management


Glen Oaks Management:

  • Board of Directors
  • Committees of the Board
  • Administrative Staff

  • GLEN OAKS VILLAGE OWNERS, INC.

    SENIOR MANAGEMENT STAFF



    Jennifer Rickenbaugh (10/94)
    General Manager

    • Assistant Corporate Secretary of Glen Oaks Village Owners, Inc.

    • Licensed Real Estate Broker

    • Member of Admissions Committee

    • Member of Green Thumb Committee

    • Member of House Rule Committee

    • Member of Legal Committee

    • Member of Maintenance and Tenant Liaison Committees

    • Member of Mediation Services Committee

    • Member of Personnel Committee

    • Member of Real Estate Committee

    • Member of Website Development Committee

    • Editor of Glen Oaks Village’ Community Newsletter

    • Member of the Institute of Real Estate Management

    Jennifer Rickenbaugh, who first came to Glen Oaks Village in 1994 as the Morning Receptionist, worked her way up through the ranks to her current General Manager position. After being promoted to Shareholder Representative and later Supervisor of the Shareholder Representatives, in 2002, Jennifer became our Property Manager. This title enabled her to gain valuable real estate management experience, as well as, a more in depth understanding of Office Personnel Management. Each year, Jennifer has also broadened her understanding of Real Estate Law, Rent Stabilization Guidelines and Landlord-Tenant Law, as she attended seminars and worked to resolve the many resident issues presented weekly. Her strong customer service skills and ability to defuse heated situations are Jennifer’s most valuable assets--especially when it comes to resident mediations, Tenant-Landlord court procedures, evictions and unit inspections. Jennifer will continue her previous involvement in the renovation and sale of unoccupied apartments, where she has always strived to increase the overall value of our property. One of her first goals in her new position was to streamline the Maintenance Services Department, which enabled it to run more efficiently. Jennifer welcomes Residents to contact her office with any questions or concerns they may have.


    Randy Gunther (8/93)
    Controller


    • Assistant Corporate Secretary of GOVO, Inc.

    • Member of Finance/Budget Committee

    • Member Maintenance Committee

    • Member Real Estate Committee

    Randy joined our company in 1993. He was very instrumental in our transition to becoming a self-managed Co-op. In his position as Controller of Glen Oaks Village, he his saved the company millions of dollars of expenses and has instituted various tax credit programs. Randy oversees the daily functions of the Finance Department and supervises a staff of six employees. He often takes the initiative in presenting solutions to financial matters and acts as the safeguard of company assets. His oversight includes the operational and the reserve accounts, the Purchasing Department, equipment, vehicles, and stockroom inventory. He also supervises the outside auditors. Randy and his staff works annually on our J51 Capital Improvement Tax Credit Applications which saves Glen Oaks Village thousands of dollars in real estate taxes.



    Andrew Englot (7/78)
    Director of Maintenance Operations

    • Landscaper Supervisor

    • Member of Maintenance Committee

    Andrew Englot, better known to most of us as “Drew”, was born and raised in Glen Oaks Village. He has worked for the company over twenty five years. You cannot find a more dedicated employee. Drew first started as a member of the Landscaping crew while still in college. Since that time, he has held many positions: Porter, Handyman, Supervisor, Assistant Director of Maintenance, Director of Maintenance, and his current position as Property, Plant and Equipment Manager. Recently, his responsibilities have been expanded to include supervisor of the Groundskeeping Department whose twenty Porters increase in number to over thirty during the summer months. Drew is also responsible for Capital Improvement Projects which include working with outside contractors and monitoring their work. Drew’s ability to adapt to changing environments has made him one of our most valued employees.



    Frank Portella (6/78)
    Manager of Maintenance Operations

    • Member of Maintenance Committee

    • NYC License Asbestos Inspector

    Frank Portella has worked in the Glen Oaks Village Maintenance Department for more than twenty seven years. He is known amongst his peers as the “I can Man”. Frank often initiates major projects that save the company thousands of dollars by not having to outsource the work, while meeting specific schedules and quality control objectives. If you walk through the property, you will see Frank’s handiwork beginning with the brass building lights, newly replaced shutters, glass block windows, painted crawl space doors and foundation wall repairs and painting. He is a hardworking individual who looks for novel ways to accomplish old and new tasks.



    Gina Catania (10/03)
    Property Manager

    • Licensed Real Estate Salesperson

    • Member of Admissions Committee

    • Member of Green Thumb Committee

    • Member of House Rules Committee

    • Member of Legal Committee

    • Member of Maintenance Committee

    • Member of Mediation Committee

    • Member of Real Estate Committee

    Gina Catania first joined the Glen Oaks Village's Management Office staff as a Shareholder Representative in October, 2003. Due to her excellent customer service and organizational skills, along with her ability to resolve Resident's problems, Gina soon assumed the Administrative position, handling Rent-Stabilized Tenants and Rent-Stabilized Tenant Garages. Over the next 10 years, Gina continued to work closely with our former Property Manager and attorneys, gaining valuable knowledge of Tenant-Landlord law, mediations, eviction and court procedures. Another important aspect of her duties was her interaction with the Glen Oaks Village's Tenant Association, NYC Rent Stabilization Association (RSA) and Division of Housing and Community Renewal (DHCR), which kept her current on Rent Stabilization and Housing Laws. Gina was also heavily involved with the Windows Installation Program. As Property Manager, in addition to overseeing our Shareholder Representative, Receptionist and Maintenance Services Departments, she is involved with the renovation and sale of our vacated units. Gina is often seen out and about, inspecting apartments, vestibules and common areas, in response to Residents' needs and requests while always ensuring the Board's policies and procedures are correctly implemented.



    Dorothy Grace (8/01)
    Senior Administrative Assistant

    • Associate Editor of Glen Oaks Village Newsletter

    • New York State Notary

    Dorothy Hegmann joined our administrative staff in 2001. Although initially hired to assist in the Maintenance Department, her previous maintenance and construction experience proved to be an asset in working with Management in the development of our Alteration Agreement procedures. Dorothy no longer handles interior renovations, but is happy to assist you with your Level III construction projects, involving decks, terraces, lofts, private entrances, dormers and basement additions. As an Associate Editor of our Newsletter, she also enjoys writing and works closely with our General Manager on the many Maintenance reports and projects needed to run our complex. Please also contact Dorothy to schedule the Painter—whether to complete a repair or for a lease renewal painting.



    Victor Soliven (11/96)
    Purchasing Coordinator

    Victor Soliven the Purchasing Coordinator started his career at GLEN OAKS VILLAGE in November, 1996 as an Accounts Payable Coordinator. He was promoted to his current position one year later. Victor's primary job is to coordinate the company’s procurement of supplies and services. This can vary from ordering hardware or office supplies for the Maintenance Department, obtaining contractor bids, processing purchase orders, coordinating deliveries and assist with the computerized in-house inventory tracking system for the Maintenance stockroom. Overall, his main objective is to get the best quality goods and services for our money.



    Maria Fundus (2/04)
    Administrative Assistant

    Maria was welcomed to our staff as an Administrative Assistant in the Management Office, where she handles garage and storage unit rentals for Residents living in GLEN OAKS VILLAGE Sections A through I. Maria, who came to us with a background in construction, also keeps very busy assisting Residents with their “interior makeovers”, and other work that requires an Alteration Agreement to be filed.

    Arlene Bourne (9/97)
    Resale/Sublet Coordinator & Supervisor of Shareholder Representatives

    • Member of the Admissions Committee

    Arlene joined the Company in 1997 as a Shareholder Representative and a few years later, was promoted to her present position. As the Resale/Sublet Coordinator, her responsibilities involve reviewing all resale and sublet packages, scheduling weekly interviews for prospective residents, approving fair market Tenants’ lease renewals, handling all matters pertaining to fair market managed units and preparing refunds of deposits for prospectuses and Community Room rentals. Arlene also supervises three (3) Shareholder Representatives, along with the morning and afternoon Receptionists.


Glen Oaks! Fine Folks!

 

70-33 260th Street Glen Oaks, NY 11004 718-347-2337 www.GLENOAKSVILLAGE.com
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